If you can’t find what you’re looking for, just reach out. We’re happy to help.
We are an open line manufacturer and that sells through distributors. For more information on your local sales rep, please email sales@cramerinc.com.
Samples are determined on a case to case basis. Please email sales@cramerinc.com to request a sample.
Please email sales@cramerinc.com to request a sample.
Our standard lead time is 5-7 business days for less than 30 units. Lead times are subject to change. Please reach out to sales@cramerinc.com for current lead times.
For part orders there is a freight charge that is determined by shipping zip code and weight. For seating, a 4% surcharge is applied to the total net cost.
Please email support@cramerinc.com for replacement parts.
Please visit page 26 of our price book for more information or reach out to sales@cramerinc.com if further assistance is needed.
Our chairs ship partially assembled. To learn more, visit our Downloads Page (link page) for assembly instructions.
Please reach out to support@cramerinc.com for more information.
Our warranties are specific to different products. Please visit our Warranties page for more information regarding your specific product. (include link).
Visit our Contracts Page for more information (link page). If you have more questions, email sales@cramerinc.com.
Visit our Contracts Page for more information (link page). If you have more questions, email sales@cramerinc.com.
To file a warranty claim, visit our downloads page for the Warranty Claim Form.
At this time, we have digital files available for our Helix and Citrus products. These are available on each product page under “3D Models”.
Please reach out to sales@cramerinc.com to learn more about your local sales rep.
See this helpful assembly video on YouTube or visit the Kik-Step website at www.kikstep.com
Kik-Step replacement parts can be purchased on Amazon or ordered directly through us. If you’d like more information, please reach out to support@cramerinc.com.
